The repair and service module tracks repairs form the receipt of the item to billing the customer and returning the item. A complete repair and service history is maintained for all repaired items, whether the item was purchased from you or not.
Prepare Work Orders and Estimates
Track Loaner Inventory
Combine Multiple Repair Tickets for Easy Billing
Establish Common Repair Table for Service and Parts
View Warranty Information
Assign Technician to Repair
Bill To and Ship To
Automatically Send “Next Service” Reminder by Letter or Email
Setup Unlimited Repair Status
Repair Status can be Accessed by any Employee
Unlimited Notes Associated with Repair
Barcode Repair Tickets for Faster Editing
Take a Deposit or Bench Fee
View Outstanding Repair Schedule
Estimated Completion Date
Technician can View Prior Repair History for Item Being Repaired