If you are not using the active-e e-commerce technology you should check out the new content on the active-e website. Specifically we have added new content on the AIMsi setup of active-e, how the Shopping Cart Orders are processed in AIMsi and how the eBay Integration works.

 

Active-e adds Stage Star Records to the list of participating suppliers. Their catalog information, images and web descriptions are available for download.

 

Active-e users now have access to publisher sample pages. These links can be accessed from AIMsi and your shopping cart. Look for the “Sample” button in the Inventory Details and Titles Maintenance screens. To add this content to your website you will need to add {{SAMPLE}} to your product template.

 

 

Several changes have been made to the AIMsi Version 8.0 PCCharge interface to ensure you are getting the best merchant rates on credit card transactions.

A unique ticket number is now sent to PCCharge. This ticket number appears on PCCharge reports and can be referenced back to an AIMsi transaction using the new Ticket Search program under Credit Card Options.

Make sure that you have system variable ‘AuthorizationType’ set to ‘PCCHARGEXML’.

Make sure that you have system variable ‘AuthorizationAddr’ set to ‘T’. This will send the address and zip code to PCCharge.

If you do recurring billing (rental/lesson autopays) you need to be aware of the following:
1) It is the merchants responsibility to make sure that your processor has you setup for recurring billing. If you are not setup for recurring billing the steps below will not get you a better rate.

2) The CVV code needs to be sent on the first payment. Since you are not allowed to store the CVV code in a database, this means that your first payment needs to be done manually so that you can enter the CVV code.

3) The first payment needs to be coded as a recurring charge. You will need to check the ‘Recurring Billing’ check box on the Credit Card Authorization screen. It is not advisable to check this box during a regular sales transaction. Processors do keep track of this recurring billing flag.

4) All subsequent payments need to be marked as recurring billing. This will happen automatically during autopay process.

 

Tri-Technical Systems provides a robust platform of call management functions designed to enable AIMsi to perform automatic outbound voice phone calls without the need for costly hardware and software. AIMsi’s Phone Notify is provided as service of the active-e B2B technology.

 

Get the message out now!
Phone Notification can send out notifications 24 hours a day. The system is robust enough to handle one call or thousands simultaneously. With Phone Notify you get the “phone lines”, the dialer and the IVR all at per transaction pricing. Phone Notify delivers clear voice messaging over a network of geographically disbursed server farms. Notifications of one or thousands can be set up and managed from a single internet connected computer.

 

Advanced features include:
• File Upload (Record your own message to send or combine with features below)
• Text to Speech Conversion (Use with entire or partial notifications)
• Caller ID Control (Set you Caller ID Name and Number)
• Try Count (Set the number of times to try if line is busy/unanswered)
• Duration of Call (Track calls that hang up before the whole message plays)
• Digits Pressed (Track numbers pressed during outbound call for survey reasons)
• Machine Detection (Leave your message on an answering machine)
• Call Transfer (Transfer any call to any defined phone number)

 

Redeploy your manpower to save money!
Phone Notify can make a thousand calls in the time it takes a single person to make one. Employ Phone Notify to handle the outbound call volume of an entire center of phone operators. Use Phone Notifies advanced features to rout answered outbound calls into your inbound call staff.

 

Example Applications:
Late Payment Reminders
Special Order Status Notification
Repair Service Completed Notification
Repair Service Estimate Authorization
Lesson Schedule Reminders
Short Term Rental Reservation Reminders
Short Term Rental Return Reminders
Credit Card and Expiration Date Resets
1 Day Sales
Automated Courtesy Holiday or Birthday Greeting Calls
Loyalty Points Over Point Threshold Notification
Surveys
Product Recalls
Product Updates

 

“As we begin the New Year, Tri-Tech would like to welcome the 13 new retail stores who have come on-board since January 1st.  It is my belief that we continue to appeal to the retail industry because we understand the processes necessary to run a successful business. As such we continue to develop the solutions that work within these processes. We look forward to partnering with them in the months and years to come.”  -  Ron Koppes, Tri-Technical Systems Sales & Marketing Manager.

 

Alfred Publishing is now setup to receive PO’s electronically from AIMsi. Additionally they are very excited to start working on the capability to provide electronic Invoice and Advanced Shipping Notices. You can download the Alfred EDI Setup documentation from the account passport.

 

AIMSI VERSION 8.0 HAS BEEN RELEASED!

 

Tri-Technical Systems has released the newest version of the AIMsi software. Version 8 includes many new features including Physical Inventory Spot Check, Request for Transfer, Add-On Sales, Delivery Tickets, PO Worksheet, Custom Toolbars and an eBay Interface.

 

Follow this link to see a complete list of V8 Features. https://www.aimsi.biz/t-80features.aspx

 

Here you can find the V8 Release Installation Instructions. https://www.aimsi.biz/t-instructions80.aspx

 

Contact your account representative today to order V8. You will need your V8 Activation Code and Series Number prior to installing.

 

 

NAMM COMMITTEE RELEASES LATEST VERSION OF INDUSTRY STANDARDS

 

Ad-hoc Technology Committee releases Version 2007.1 business-to-business standards for the music products industry

 

ANAHEIM, Calif., January 17, 2008— NAMM’s  Ad-hoc Technology Committee released another two components of its business-to-business technology standards for the music products industry.   These documents, the Invoice Document and Item Document are key components of the XML based industry standard which has been dubbed Version ‘2007.1’.  Previously published documents include the Purchase Order Document, Functional Acknowledgement Document and the Advanced Shipping Notice Document.
 
The committee met at The NAMM Show to put the finishing touches on the documents.   The release consists of XML based documents meant to streamline and improve electronic transactions between trading partners in the music products industry.  The committee is also working to add additional documents to the specifications.   These additional components are expected to be published later this year.

The Ad-hoc Technology Committee is composed of technical experts that represent the breath of NAMM Member Companies.   The committee is composed of the following members: Paul Ward, Roland US; Robin Walenta, West Music; MaryAnne DelMundo, Guitar Center; Jerry Grochowski, Hal Leonard; Steve LaMonde, Kaman; Greg Bryniak, D’Addario; Amy Pearson, Sweetwater; William McGloine, Korg; Pat Murphy, Tri-Tech; Gary Duvall, Yamaha; Tami Ramey, Musician’s Friend and Jason Berry, Musician’s Friend.

 

The version 2007.1 specification is published on NAMM’s B2B micro-site at http://b2b.namm.org.  This site is open to all NAMM Members and also features related B2B discussion forums and other resources for NAMM Members.

For more information, interested parties can log on to http://b2b.namm.org/ or call 800-767-6266.

 

We hope everyone had a successful NAMM show. Thanks to everyone that stopped by to see us at the booth. This year we had our biggest booth ever. For those of you that missed us, we had five computers going nonstop showing the system to new dealers and existing dealers checking out the new the Version 8. We had V8 logo M&M’s to hand out and V8 engine sounds rumbling in the background. John Gray was in the booth assisting dealers with questions and explaining his new Out Sourcing program. We also had Mike Farrell explaining his Credit America delinquency program.

 

The Users Meeting was a great success. We had close to two hundred people packed into the Idea Center. Paul and Pat went over the new V8 features. Many dealers have requested a copy of our power point presentation. You can download the power point from our download page under "Other Files". Here is the link to our V8 Features page.

 

Bell Sports is now providing their catalog and image information to active-e.

 

We have had some recent inquiries about the AIMsi gift card module. The gift card module allows you to track your gift card balance and usage history within AIMsi. The gift cards that work with AIMsi use a proprietary card system that must be purchased from Tri-Tech. Tri-Tech has spent considerable time developing the modules to interface with our cards and changes cannot be made to our software to accommodate 3rd party cards.

 

Advantages of using the Tri-Tech cards with the AIMsi module include:

Please contact your AIMsi Account Representative if you have any additional questions on this module.

A new feature has been added to the consumer to business portion of the active-e shopping cart solution. You now have the ability to create a Topic Page that can only be viewed by those customers that have been enabled for C2B access. To do so you need only start the topic name with "c2b_".

 

If a customer tries to view a topic that begins with c2b_ and has not been enabled for C2B they will be redirected to the C2B Request Page.

 

Conn-Selmer is now accepting electronic purchase orders from AIMsi. Just download the latest update and setup your Conn-Selmer EDI record.

 

Conn-Selmer accessories are now available via active-e. Look for their parts and instruments soon!

 

Active-e welcomes The FJH Music Company. Their catalog information is available for active-e users to download.

 

Our booth number has been changed to 352 for the Summer NAMM show.

 

Another new bicycle data provider has joined active-e today. Specialized catalog information is now available for download.

 

Highway Two is the newest bike supplier to join active-e. Their catalog information is available to active-e users.

 

Body-Solid is the latest fitness supplier to join the active-e. If your favorite supplier is not on active-e, have them give us a call.

 

Hans Johnson Company is the newest Bicycle Industry supplier to get on board with active-e. Their catalog information is available to active-e users.

 

Tri-Tech has returned from another successful RPMDA show. We are working with KJOS and FJH to get their catalog information loaded. We also talked to Music Sales and Alfred about providing electronic ordering and stock availability.

Trek Accessory catalog information is now available to active-e users.

Check out the updated supplier information on the active-e website. It now lists each supplier and how they interface with active-e. We also added content designed to help get more manufactures and distributors on board with active-e.

 

he Ad-hoc Technology Committee meet in April at the NAMM headquarters in Carlsbad CA. We are happy to report that significant progress has been made on the ASN (Advanced Shipping Notice) and the Invoice documents. Tri-Tech plans on implementing these documents for active-e users once they are finalized. The Invoice document will allow you to electronically receive your A/P Invoices. The ASN document will give you advanced shipping information with tracking information. This will make your receiving process much more efficient.

 

You can read Tri-Tech's response regarding the recent announcement from the Visual Foxpro's Team on their plans for VFP. VFP is one of the development languages used by Tri-Tech for AIMsi and active-e.

 

A special Thank You goes out to Rusty Kephart of Kepharts Music for composing the new 'On Hold' Music used by our phone system. Rusty wasn't the only person to comment on our "Indian Techno" blend.

 

Hanser Music Group is the newest active-e data provider. Their catalog data includes Davit & Hanser Accessories, Kustom Amplification, BC Rich Guitars, Michael Kelly Guitars, Traben Bass Guitars, OLP Guitars & Floyd Rose Products.

 

Levy’s Leathers (Instrument Straps & Gig Bags) catalog information is now available for active-e customers.

 

The Diamondback Fitness catalog information has been added to the active-e servers.

 

Active-e users can now check consumer credit electronically through AIMsi. Credit checking works with Experian, Trans Union or Equifax. This can be very useful for retailers that require credit approval for Rent, Sales or Installment Contracts. Setup information can be downloaded from the account passport.

 

Active-e users can now send their orders electronically to Hawley (bicycle parts and accessories). Setup information can be downloaded from the account passport.

 

The Mt. Borah catalog information has been added to the active-e servers.

 

Congratulations to AIMsi user Joel Menchey of Menchey Music Services. Menchey Music Services was voted Independent Retailer of the Year in the 2006 Retail Excellence Awards.

 

The Koala Music Products database has just been added to the active-e servers.

 

Grove Tools Seat Lock has their pruducts listed in the active-e database. Here is an example of how their products will look on your website.

 

Sher Music Co has joined the active-e bandwagon. Data and images are both available to active-e users.

 

Music Minus One (MMO) is the newest data provider that is working with active-e. Their data and images are loaded and ready for download.

 

Pat Murphy, Vice President Client Technology, just returned from another very productive B2B Interest Group Meeting in New York. NAMM formed this committee to develop business-to-business Industry Standards.

The committee’s progress and results will be tracked and published on NAMM’s B2B micro-site, which is open to all NAMM Members.

The committee, which is composed of technical experts not represented on NAMM’s Board, includes Paul Ward, Roland US; Robin Walenta, West Music; MaryAnne DelMundo, Guitar Center; Steve LaMonde, Kaman; Greg Bryniak, D’Addario; Amy Pearson, Sweetwater; William McGloine, Korg; and Pat Murphy, Tri-Tech.

Alfred Publishing has just been added as the newest active-e data provider. Their inventory information and images are available to all active-e users.

 

Daisy Rock (The Girl Guitar Company) is the newest active-e data provider. Their inventory information and images are available to active-e users.

 

The newest AIMsi v7.0 update has been released. Log on the account passport to download the update.

 

Quality Bicycle Products is the newest data provider for active-e users. In addition to providing catalog information, you can also send your PO’s electronically and check QBP’s inventory availability prior to submitting your order.

Other Bicycle data providers include: Giant, Louis Garneau, Serfas, Hawley, Marin, Deuter, BTI, BikeMine and J&B Importers.

 

Contact your sales rep for more information on active-e.

 

NAMM has formed a new Ad-hoc Technology Committee which will address B2B technology standards in the music industry. Read the NAMM Press Release .

The new committee is comprised of technical experts from manufactures, distributors, retailers and Tri-Tech. The committee meet in August at the NAMM headquarters and plans to meet again in October.

The meeting agenda includes finalizing version 1.1 of the Purchase Order and Functional Acknowledgement. Other documents include Advanced Detailed Acknowledgement, Shipping Notice, PO Request Change, PO Status, Invoice and Electronic Payment.

Tri-Tech encourages any suppliers that want to start trading electronic documents with dealers using the AIMsi software to contact Pat Murphy 563-556-3556.

 

This is the first post for our new RSS News Feed . You may have noticed the little orange XML, RSS or the radio broadcast buttons appearing on websites. These buttons will take you to the news service link. To use this service you must have a news aggregator/reader loaded on your computer. You will need to subscribe to this link in your news reader program. There are several news reader programs available for download. The new internet explorer 7 will have a built in feature to subscribe to news services. The idea is that if you dont always have time to check your favorite sites for content update, you can have your news reader program poll the web sites you subscribe to and it will inform you when new content is available. Active-e users may want to consider using a news feed as a way to bring more people to your internet site.

 

The Shawnee Press data has been loaded into the active-e database.

 

In an effort to better serve you :) we are in the process of installing a new phone system. The transition to the new system will start Friday June 23 in the afternoon. The new phone system will be fully functional by Thursday June 29. We will do our best to make the transition as smooth as possible for our customers.

 

The newest update has been posted on the account passport.

 

Check out the new AIMsi Forum. This can be found on the Account Passport page.

 

A new update was posted today. This will take care of a couple of minor issues in the 7.0 update. If you have not run the Version7.exe, you must run that first before running the June 9th update.

 

We are working with The Lorenz Corporation to give active-e users the ability to send electronic purchase orders. Look for this feature in the near future.

 

TheKendor Music catalog information is now loaded into the active-e servers and available for download.

 

Welcome to our new Tri-Tech News format.

 

The Lorenz Corporation catalog information is now loaded into the active-e servers and available for download.

 

RPMDA Update: Thanks to everyone that stopped by the both. We found out that we still have a couple of DOS users out there. We won’t name any names. We made connections with Alfred Publishing, Kendor Music, Shawnee Press and Lorenz. All are working to provide their catalog information to active-e.

 

Rhythm Tech's inventory catalog information has been added to the active servers.

 

Roland's inventory data is now available on the active-e servers. Roland plans to provide images and long descriptions in the near future.

 

Giant Bicycle is now accepting electronic PO's from AIMsi. Active-e users can download the setup documentation from the account passport. (Giant.doc)

 

An AIMsi patch has been released on the account passport.

 

The development team is putting the finishing touches on the next update. It should be available next week.

 

active-e Update. Yamaha is currently in beta testing. Roland will be moving to beta testing shortly. Look for a Yamaha and Roland rollout soon.

 

The su060222.exe update is available for download.

 

Important Note: Our Account Passport has been moved to our new active-e C2B platform, if it is your first time visiting the new Account Passport link you will be instructed to register. After you register we have to verify your information, once verified you will receive e-mail notification letting you know you can use the new link; please allow one business day for verification prior to contacting us (in most cases you will be notified within one hour).

Team development is working on creating the next update release. It should be available in the next day or two.

 

Winter NAMM Show Update: Thanks to everyone that stopped by the both. The NAMM show was a great success for Tri-Tech. We brought several new stores on board. The new active-e technology and version 7.0 was very well received. We made several new active-e supplier relationships, and received renewed commitment from many others.

 

Stop by the both 1400 at NAMM to learn more about active-e and see some hot new AIMsi features.

 

The SU060111.EXE update is available for download on the Account Passport.

 

Tri-Tech welcomes our newest dealers that signed up in December:
Allegro Music Centre, Inc. Casselberry FL
Gran Fondo Cycles, Nashville TN
Oz's Music, Ann Arbor MI
Brassworks Llc, Raleigh NC
Boomer's Music, Wellington FL
Wentworth Music, Kelowna BC
Huntsville Violins, Huntsville AL
Tracy Cyclery, Tracy CA
Capitol Music, Seattle WA
Marshall Music, Lansing MI
Willcutt Guitar Shoppe, Lexington KY
Clovis Music Center, Clovis CA
Eckroth Music, Bismarck ND
Matt's Music Center, Inc., Weymouth MA

 

Tri-Tech would like to wish all our dealers a Happy and Prosperous new year.